Privacy Policy

Welcome to SoftDesk, a curated directory for discovering and comparing business software. SoftDesk is operated by Artemis Labs Pte. Ltd. ("Artemis Labs", "we", "us", or "our"), a company incorporated in Singapore.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or interact with softdesk.io (the "Site") and any related services (collectively, the "Services"). It also describes the rights you may have regarding your personal data.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please discontinue use of the Services.

For the purposes of applicable data protection legislation, Artemis Labs Pte. Ltd. is the data controller responsible for your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at the email address above.

We collect information in the following ways:

a. Information You Provide Directly

• Account registration: If you create an account, we collect your name, email address, and any profile information you choose to provide.
• Enquiries and correspondence: When you contact us by email or through any contact form, we collect your name, email address, and the content of your message.
• Software submissions: If you submit software listings or editorial suggestions, we collect the information you include in those submissions.

b. Information Collected Automatically

• Usage data: Pages visited, search queries entered on the Site, links clicked, time and date of visits, and referring URLs.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and language preferences.
• Cookies and similar technologies: We use cookies and comparable tracking technologies as described in Section 7 below.

c. Information from Third Parties

• If you sign in using a third-party authentication provider (e.g. Google or GitHub), we receive basic profile information such as your name and email address from that provider, subject to your settings with them.
• We may receive aggregated, non-personally identifiable analytics data from third-party analytics services we use to improve the Site.

We use the personal data we collect for the following purposes and on the legal bases noted:

We do not sell your personal data to third parties, and we do not use it to serve targeted advertising on third-party platforms.

We do not sell, rent, or trade your personal data. We may share it only in the circumstances described below:

• Service providers: We engage trusted third-party vendors who perform services on our behalf — such as cloud hosting, database management, analytics, and email delivery. These parties are contractually obligated to process data only on our instructions and to implement appropriate security measures.
• Business transfers: If Artemis Labs is involved in a merger, acquisition, restructuring, or sale of all or a portion of its assets, your personal data may be transferred as part of that transaction. We will notify you via prominent notice on the Site or by email before your data becomes subject to a different privacy policy.
• Legal and regulatory obligations: We may disclose your information if required to do so by law, court order, or government authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Artemis Labs, our users, or the public.
• With your consent: We may share your information with third parties when you have given us explicit consent to do so.

Artemis Labs is headquartered in Singapore. Because we serve a global audience, your personal data may be transferred to and processed in countries other than your country of residence, including Singapore and other jurisdictions where our service providers operate.

When transferring personal data internationally, we take steps to ensure an adequate level of protection is in place, including by relying on:

• Standard contractual clauses approved by relevant data protection authorities;
• Transfers to countries or recipients that offer an adequate level of protection as recognised by applicable law; or
• Other lawful transfer mechanisms permitted under applicable data protection legislation.

By using the Services, you acknowledge that your data may be processed outside your home jurisdiction in accordance with the safeguards described above.

We use cookies and similar tracking technologies (such as pixels and local storage) to operate the Site and understand how it is used. The categories of cookies we may use include:

• Strictly necessary cookies: Essential to authenticate users and maintain session security. These cannot be disabled without affecting core functionality.
• Functional cookies: Remember your preferences (such as language or display settings) to provide a more personalised experience.
• Analytics cookies: Collect aggregated data about how visitors use the Site, helping us improve content and performance. These are only set with your consent where required by law.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. Where we are required by law to obtain your consent before setting non-essential cookies, we will do so via an appropriate mechanism.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

In general:

• Account data is retained for as long as your account remains active and for a reasonable period thereafter in case you choose to reactivate.
• Communication records (e.g. support emails) are typically retained for up to three years.
• Automatically collected technical and analytics data is typically retained for up to 26 months.
• Data required for legal or regulatory compliance may be retained for longer periods as mandated by applicable law.

When data is no longer required, we securely delete or anonymise it in accordance with our internal data retention procedures.

Depending on your country of residence, you may have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data, subject to certain legal exceptions.
• Restriction of processing: Request that we limit how we use your data in certain circumstances.
• Data portability: Receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of consent: Where processing is based on your consent, withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Opt-out of sale or sharing (California residents): Under the California Consumer Privacy Act (CCPA) and its amendments, California residents have the right to opt out of the sale or sharing of their personal information. We do not sell or share personal information as defined under the CCPA.

To exercise any of these rights, please contact us at contact@softdesk.io. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you also have the right to lodge a complaint with your local data protection supervisory authority.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

If you have reason to believe that your personal data has been compromised, please contact us immediately at contact@softdesk.io.

The Services are intended for use by businesses and professionals and are not directed at children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal data from children.

If you are a parent or guardian and believe that a child has provided us with personal data, please contact us at contact@softdesk.io and we will take steps to delete such information promptly.

The Site may contain links to third-party websites, software products, or services. These links are provided for your convenience and information only. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies.

We encourage you to review the privacy policy of every website you visit before providing any personal data.

This Privacy Policy is governed by and construed in accordance with the laws of Singapore, including the Personal Data Protection Act 2012 (PDPA) and its subsidiary legislation. As we serve a global audience, we also endeavour to comply with other applicable data protection frameworks, including:

• The EU General Data Protection Regulation (GDPR) and its national implementations, for users in the European Economic Area;
• The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, for users in the United Kingdom;
• The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), for California residents; and
• Other applicable national or regional data protection laws where required.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Singapore, without prejudice to any mandatory rights you may have under your local law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email or via a notice on the Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Services after any changes have been posted constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.