About
HelpKit publishes articles written in Notion as a standalone knowledge base or documentation site. Teams keep their existing Notion authoring workflow while adding a customer-facing site, custom domain, search, and plan-dependent support widgets and analytics. It is particularly relevant to small SaaS teams building self-service support. Business adds an embeddable widget and access protection; Professional adds analytics, search insights, automatic syncing, and additional languages. An optional AI chatbot is separately priced. HelpKit supports most Notion blocks, but some complex blocks have limitations.
Editor's note
HelpKit suits teams that already maintain their documentation in Notion and want a branded help center without moving their writing workflow. The Starter plan is limited to 25 articles; an embedded widget needs Business, and analytics and automatic syncing need Professional. Add the separate AI charge only if a chatbot is part of your support plan.
Key features
- Write and maintain help articles in Notion
- Branded help centers with custom domains and SSL
- Searchable customer documentation
- Embeddable help widget (Business and above)
- Article feedback and access protection (Business and above)
- Analytics and search insights (Professional)
- Optional knowledge-base-trained AI chatbot (paid add-on)
Pricing
7-day no-card trial. Monthly plans: Starter $19/site, Business $39/site, Professional $99/site. Optional AI +$49/month; annual discounts available.
Starter
$19 / per site/month
- 25 articles
- 1 language and 1 team seat
- Custom domain, SSL, and branding
- Basic search
Business
$39 / per site/month
- 100 articles
- 1 language and 3 team seats
- Embeddable widget and full-text search
- Access protection and article feedback
Professional
$99 / per site/month
- 1,000 articles
- 2 languages and 5 team seats
- Analytics, search insights, and auto sync
- Slack notifications and contact integrations
Frequently asked
- Do I write articles inside HelpKit?
- Articles are written and maintained in Notion. HelpKit publishes them as a customer-facing knowledge base.
- Is there a free plan?
- The published offer is a 7-day free trial without a credit card. Continuing access requires a paid subscription. AI is an optional $49/month add-on.
- Does it support every Notion block?
- No. Most blocks are supported, but some complex blocks, including calendars and databases, have limitations.